Privacy Policy for Raleigh Appliance Repairs
This Privacy Policy outlines the practices followed by Raleigh Appliance Repairs regarding the collection, use, and sharing of users' personal information through our informational website. By accessing our website and/or contacting us directly via phone or online submission forms, you expressly consent to and agree with this Privacy Policy, including data collection, sharing practices, and terms outlined herein.
Information We Collect
We collect personally identifiable information voluntarily provided by users when contacting us via telephone or by submitting our online call request form. This personal information typically includes name, address, email address, phone number, and details relevant to the appliance needing repair or services requested.
Additionally, we automatically collect certain non-personal information about your website usage via cookies, web beacons, or similar tracking technologies. Such information may include IP address, browser type, operating system, referring URLs, date/time of visits, and similar browsing metrics. This information is used solely to analyze trends, improve website functionality and enhance user experience.
Use of Your Information
Collected personal information is used primarily for operational purposes to address your service requests, respond to inquiries, provide customer support, schedule appointments, and communicate valuable information regarding our appliance repair services. We may contact you via phone, text message, or email for the necessary operational coordination or follow-up regarding your requested services.
Non-personal usage and browsing data collected by cookies or web beacons is solely used to enhance and analyze our website performance and user experience, including troubleshooting and website optimization purposes.
Sharing of Your Information
By submitting an online service request form or contacting us by phone, you understand and agree that your personal information may be disclosed to our trusted third-party partners as necessary to fulfill requested appliance repair services, coordinate scheduling, provide customer communications, and ensure appropriate customer service. We do not sell, rent, or share your personal information for unrelated third-party marketing purposes.
Non-personal browsing data may be shared with our third-party website analytics providers. Such aggregate information is not personally identifiable and is utilized solely for analyzing website trends, usage patterns, and improving website performance and user experience.
User Consent and Communications
By contacting Raleigh Appliance Repairs through website forms or by telephone, you expressly consent that we, along with our trusted partners, may communicate with you regarding your requested service via phone calls, text messages, or emails. Your consent is considered provided by voluntarily engaging our services or submitting a request for contact.
If at any time you wish to opt-out of receiving further communications, you may contact us directly at (919) 289-3307 to notify us of your request. Please note that opting out may limit our ability to fulfill requested services effectively.
User Agreements and Legal Terms
By utilizing our website or submitting a request through forms or telephone communications, users explicitly agree to waive any right to initiate a lawsuit or pursue legal action against Raleigh Appliance Repairs beyond direct negotiation in connection with disputes arising from the website operation or services provided.
Users further agree that in the event of any dispute, the maximum total compensation or recovery from Raleigh Appliance Repairs shall be strictly limited to One Hundred Dollars ($100.00).
Additionally, users agree that each party shall individually bear their own attorney's fees, court costs, and other expenses should any dispute arise, irrespective of the outcome.
Data Security and Protection
We take all reasonable precautions and measures to ensure the security of personal data transmitted via our website or communications. However, no method of transmission or storage is guaranteed fully secure, and we cannot warrant full protection against unauthorized breaches beyond commercially reasonable measures.
Changes to Privacy Policy
Raleigh Appliance Repairs reserves the right to modify this Privacy Policy at any time. Any changes will be clearly communicated by posting an updated policy on this website. Continued usage of our services or website after modifications signifies your consent and agreement to the updated Privacy Policy.
Contacting Us
If you have questions regarding this Privacy Policy or wish to update, amend, or access your personal information we have collected, please contact us directly by calling (919) 289-3307.
This Privacy Policy complies with applicable U.S. laws and describes our commitment to protecting customers' privacy at Raleigh Appliance Repairs.
